1. Introduction

Viasolferino Home Ragusa Srl (brand Archigo.pro), located at Contrada Garzalla snc, 97014 Ispica RG, Italy, is committed to protecting and respecting your privacy. This Privacy and Cookie Policy outlines how we collect, use, and protect personal information from B2B customers, website visitors, and shoppers.

Our website is designed for B2B customers in Italy, the EU, and globally. We comply with the General Data Protection Regulation (GDPR) (EU) 2016/679, the ePrivacy Directive 2002/58/EC, and relevant international data protection regulations.

By using our website and services, you agree to this policy. Please refrain from using our services if you disagree with any part of this policy.

2. Data Controller

The Data Controller for applicable data protection laws is:

3. Information We Collect

We collect and process the following types of personal data:

• Business Information: Company name, contact details (e.g., name, email, phone number), and job title.
• Account Information: Information you provide when creating an account on our website, including your name, address, email address, and password.
• Transaction Data: Information related to your orders, such as shipping and billing addresses, payment details, and product preferences.
• Website Usage Data: Data automatically collected during visits to our website, including IP address, browser type, session duration, pages visited, and navigation patterns.
• Cookies: Small text files that store information about your browsing preferences (see Cookie Policy below for details).
• Communication Data: Any information you provide when contacting us through our website, email, or live chat.

4. How We Use Your Information

We use your data for the following purposes:

• Service Delivery: To process your orders, manage customer accounts, and deliver products or services.
• Marketing Communications: To send you promotional emails about products or services you may be interested in. You can opt-out at any time.
• Analytics: To improve our website, products, and services by analyzing website traffic and customer behavior.
• Legal Compliance: To comply with applicable legal requirements, such as tax laws and record-keeping obligations.

5. Legal Basis for Processing

We process your data under the following legal bases:

• Consent: When you provide explicit consent, such as when opting into marketing communications.
• Contractual Obligations: To fulfill our contract with you when you make a purchase or use our services.
• Legitimate Interests: For improving our website and services and for fraud prevention.
• Legal Compliance: To meet legal obligations, including tax reporting and payment processing.

6. Data Sharing

We may share your data with third parties in the following circumstances:

• Service Providers: Such as payment processors (e.g., PayPal, Stripe), shipping partners, and hosting services to ensure smooth operations.
• Analytics and Marketing Partners: Third parties that provide analytics services or support our marketing activities (e.g., Google Analytics, Facebook Ads).
• Legal Authorities: When required by law or to enforce our terms and conditions.

If we transfer data internationally, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Data related to purchases, for example, is retained for tax and legal purposes, while marketing data is retained until you opt-out.

8. Security Measures

We use a variety of security measures, including encryption, access controls, and secure data storage systems, to protect your personal information from unauthorized access or disclosure. Payment transactions are processed securely through PCI-DSS-compliant payment gateways.

9. Your Rights

As a data subject, you have the following rights:

• Access: To request a copy of the data we hold about you.
• Correction: To update or correct inaccurate data.
• Deletion: To request the deletion of your data under certain conditions.
• Restriction: To request a limitation on how we use your data.
• Portability: To receive your data in a structured format.
• Objection: To object to the processing of your data, particularly for direct marketing purposes.

To exercise your rights, please contact us at privacy@archigo.pro.

10. Payment Processing and Security

We process payment information using third-party payment processors such as PayPal and Stripe, which are PCI-DSS compliant. We do not store your full payment details on our systems.

Our payment gateways ensure that all financial transactions are encrypted and processed securely.

11. Cookie Policy

What Are Cookies?

Cookies are small text files stored on your device that help us improve your experience on our website by remembering your preferences and usage patterns.

Types of Cookies We Use

• Essential Cookies: Necessary for the functioning of the website and secure transaction processing.
• Performance Cookies: These cookies track anonymous data about website usage to help us improve our services.
• Functionality Cookies: These store information about your preferences, such as your language or region.
• Advertising Cookies: Used to deliver personalized ads based on your browsing activity. We may use third-party services such as Google Ads and Facebook Pixel for retargeting and remarketing.

Managing Cookies

You can manage or disable cookies by adjusting your browser settings. Disabling certain cookies may impact the functionality of our website.

For more information on cookies and how to manage them, visit https://allaboutcookies.org/how-to-manage-cookies.

12. Marketing and Remarketing

We use remarketing tools (e.g., Google Ads, Facebook Ads) to show relevant ads to users who have visited our website. These tools use cookies to track your browsing behavior across different websites. You can opt out of targeted advertising by managing your cookie preferences or using browser-based tools (e.g., Google Ads Settings, Facebook Ad Preferences).

We also send marketing emails to customers who opt-in. You can unsubscribe at any time by clicking the “unsubscribe” link in any of our emails.

13. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have unintentionally collected data from someone under 18, we will take steps to delete it.

14. Changes to This Policy

We may update this Privacy and Cookie Policy from time to time to reflect legal or operational changes. The latest version will always be available on this page, and we will notify you of any significant changes via email or on our website.

15. Contact Us

For any questions or concerns regarding this policy or how we handle your data, please contact us at: